Shipping & Returns Package shipping
As a general rule, packages are shipped within 24/72 hours of receipt of payment, through TIPSA or SEUR with a tracking number and unsigned delivery. If you prefer certified shipping using TIPSA Extra or SEUR Cold (safer transport for products that require a controlled temperature of + 2ºC and + 8ºC, so as not to break the cold chain), an additional charge will apply. Contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link so you can track your order online.
Shipping costs include handling and packaging costs, as well as postal costs. Handling costs are fixed, while transport costs may vary depending on the total weight of the package. We advise you to group all your items in one order. We cannot combine two different orders, and shipping costs will apply to each individually. We are not responsible for any damage your package may suffer after shipment, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.